Why have I received a toll invoice?

If you travel on a toll road without a valid account or pass, a toll invoice will be sent to the vehicle's owner.

If you already have a CityLink account, you may receive a toll invoice if:

  • you are driving a car that has not been added to your account
  • your account has been suspended

If you think your account has been suspended, you can check by logging in.

Toll invoices are issued to the registered owner of the vehicle. If you weren't driving the car at the time of travel, you can nominate another driver.

If you'd like some help choosing the right account or pass to suit your needs, try our easy-to-use help me choose tool.