I have an account but I received a toll invoice

You may have received a toll invoice if:

  • you are driving a car that has not been added to your account
  • your account has been suspended

Your account may have been suspended if:

  • you haven't made a payment by its due date
  • an automatic payment has failed

You can check or update your payment details by logging into your account.

If you have an Everyday Account, make sure your balance stays above the required $40 minimum. If your account balance is low, your e-TAG will beep 3 times as it passes through a toll point. You can also check your balance by logging in.

If you have an Access Account, make sure you pay your monthly statement by the due date to avoid having your account suspended.