How do CityLink accounts work?

We have a range of accounts to suit different travel needs.

Our Everyday Accounts use an electronic device called an e-TAG to calculate your tolls and charge these to your account as you travel. If you're a frequent traveller, opening an Everyday Account may help minimise fees and charges.

If you travel less frequently, you can pay as you go by opening an Access Account. Access Accounts don’t use e-TAGs. Instead, we charge your tolls to your account by taking a photograph of your licence plate number as your vehicle passes through a toll point and checking it against the vehicles registered to your account. Vehicle matching fees are charged for matching your licence plate number to your Access Account.

All of our accounts let you set up automatic payments. As long as your payment details remain valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on CityLink and EastLink.

Are you a taxi driver or business owner? Consider opening a Business Account or Taxi Account.

Need help choosing an account or pass that's right for you? Try our easy-to-use help me choose tool.