If you're a commuter or frequent traveller, an Everyday Account is perfect for you. With an e-TAG you can save on additional fees, and you can use your e-TAG to travel on any toll road in Australia. 

  • Low fees – travel with an e-TAG and save on your travel costs
  • Set and go – use auto-payments for maximum convenience 
  • Any toll road, anytime – if your account’s active, you’re ready to travel on any toll road in Australia
  • Prepaid – $50 opening payment credited to your account for travel
  • No annual fee - spend $27.50 or more on CityLink tolls and no minimum annual payment fee applies.

 

The low-cost way to arrive sooner

Not sure what you need? Try our help me choose tool.
 

Let’s say you commute from Oakleigh to Port Melbourne on weekdays. Using CityLink you could save over half an hour on every return trip. And signing up for an Everyday Account means keeping your toll road charges to a minimum – no vehicle matching fees apply. It’s a simple, cost-effective way to fit more quality time into your day.

Need more help?

  • How do I open an account?

    How do I open an account?

    You can open a CityLink account online. You'll need the following information:

    • contact details including your name, address, email and phone number
    • licence plate number, make and model of at least one vehicle
    • credit card details for making an opening payment to your account

    For ongoing payments, you can use a credit card or set up a direct debit from your bank account.

    Use our help me choose tool to find the right option for you.

  • How many vehicles can I have on my account?

    How many vehicles can I have on my account?

    You can link as many vehicles as you like to your account.

    If you have an Everyday Account or Commercial Account, you can reduce your fees by making sure each vehicle has a correctly installed e-TAG. When a car linked to your Everyday Account or Commercial Account doesn't have a correctly installed e-TAG, you'll be charged a $0.75 no tag in vehicle fee per trip.

    An e-TAG can be moved between vehicles so long as they're both in the same vehicle class. You can also order extra e-TAGs so that each of your vehicles has one.

  • How soon can I travel after opening an account?

    How soon can I travel after opening an account?

    For an Everyday Account your e-TAG will take 5 to 7 working days to arrive, but you can start travelling right away if you register your vehicle to your account. Until your vehicle has a correctly installed e-TAG, you'll be charged a no tag in vehicle fee for each trip.

    For Access Accounts you can begin travel immediately. A $0.75 vehicle matching fee will apply for each trip you make.

  • How do CityLink accounts work?

    How do CityLink accounts work?

    We have a range of accounts to suit different travel needs.

    Our Everyday Accounts use an electronic device called an e-TAG to calculate your tolls and charge these to your account as you travel. If you're a frequent traveller, opening an Everyday Account may help minimise fees and charges.

    If you travel less frequently, you can pay as you go by opening an Access Account. Access Accounts don’t use e-TAGs. Instead, we charge your tolls to your account by taking a photograph of your licence plate number as your vehicle passes through a toll point and checking it against the vehicles registered to your account. Vehicle matching fees are charged for matching your licence plate number to your Access Account.

    All of our accounts let you set up automatic payments. As long as your payment details remain valid, and you've added all your vehicles to your account with their licence plate numbers, you're covered for travel on CityLink and EastLink.

    Are you a taxi driver or business owner? Consider opening a Business Account or Taxi Account.

    Need help choosing an account or pass that's right for you? Try our easy-to-use help me choose tool.

  • Do I need a credit card to open an Everyday or Access Account?

    Do I need a credit card to open an Everyday or Access Account?

    You'll need a credit card for the initial payment. Once that's done, you can choose to set up a direct debit from your bank account for ongoing payments. Find out more about payment options.

    Accounts and e-TAGs compared
    Help me choose an account or pass