Access Account fees

An Access Account is a smart and convenient way for occasional travellers to use Melbourne toll roads.

Type Description
Dishonour fee The amount debited to your account if your payment is unsuccessful. We will pass on the fee charged by your bank.
One-off statement fee

Per statement: $3.30

Fee charged per one-off statement requested.

Re-activation fee

Per account: $5.50

Fee charged to re-activate your account if no trips are detected on your account within 12 months.

Start up fee Per account: $5.50
Statement fee Per statement: $2.75

The fee per month or per quarter if you elect to receive a detailed statement via post.

Referred to as Detailed Statement Fee on the Everyday Account Customer Service Agreement.

Suspension fee

Per account: $11

Referred to as Re-Registration Fee in the CityLink Access Account Customer Service Agreement.

Tolls See our toll pricing guide.
Vehicle matching fee

$0.75 per trip CityLink

If you are travelling on EastLink or interstate toll roads fees may differ.

Payment methods

Type Description
Credit card surcharge AMEX: 2.15%
Diners Club: 1.90%

Fees last updated on 17 December 2015. Prices include GST unless otherwise noted.

CityLink Access Account Customer Service Agreement